Why Do I Need to Keep My Contact Details Up to Date?

Modified on Thu, 2 Jul at 12:59 PM

Keeping your contact and personal details up to date helps us support you throughout your loan and makes it easier if you apply for future borrowing with us.

It also helps us keep your account secure and make sure we can contact you if we need to share important information about your loan.

Having accurate information means we can:

  • Keep your account safe and secure

  • Contact you about important updates to your loan or account

  • Process applications and account requests more quickly

  • Provide the best possible support when you need it

We take your privacy seriously and will always handle your personal information securely and responsibly.

If any of your details change, such as your address, phone number, email address or name, please update them as soon as possible to help avoid delays or interruptions to your account.

You can find more information on how to do this here: Keeping Your Details Up to Date

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