How can I update my address?

If you move home, please update your address through your Online Account Area 

To verify your new address, we'll send you an email asking for proof of address.

Accepted Documents

Your document must show your new address and be dated within the last 3 months.

We can accept:

• Bank statement

• Council Tax bill

• Council Tax benefit letter

• Mortgage statement

• Utility bill (such as gas, electricity or water)

• Internet or broadband bill

Helpful Tip

When uploading a photo of your document, please make sure all four corners of the document are visible and the information is clear to read.