For security reasons, you can't change your email address through your online account. If you'd like to update your email address, please contact us and we'll be happy to help.
To protect your account and your personal information, we'll need to verify your identity before making any changes.
We may ask you a few security questions, such as:
Your postcode
Your date of birth
Some digits from your National Insurance number
Once we've confirmed your identity, we'll update your email address and let you know when the change has been completed.
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