What Is a Default Notice?

A Default Notice is a formal notice we're required to send if you've missed payments under your loan agreement.

It lets you know that your account has fallen behind and explains what you need to do to bring it up to date.

Your Default Notice will tell you:

• Why the notice has been issued

• The amount that is overdue

• What you need to do to bring your account up to date

• The date you need to respond by

• What may happen if the overdue amount isn't paid

Receiving a Default Notice doesn't mean we don't want to help.

We understand that financial circumstances can change, and we're committed to working with you wherever possible.

If you've received a Default Notice, please contact us as soon as you can. The sooner you get in touch, the more options we may have available to help you get back on track.

If you're experiencing financial difficulties, we'll listen to your circumstances and discuss the support that may be available to you.