Once your loan application has been approved, we'll help you get the item you need and make it easy to manage your repayments.

TABLE OF CONTENTS

• Step 1: Receive Your Item
• Step 2: Choose Repayments That Work for You
• Step 3: Manage Your Account Online
• Need Support?

Step 1: Receive Your Item

After your loan is approved, we'll arrange delivery of your chosen item.

Fast Delivery 

• Most items are delivered free of charge nationwide.
• Many products can be delivered in as little as 3 business days.
• Selected products are available for next-day delivery.

More information on Delivery can be found here

Installation and Removal Options

For home appliances, you may be able to:

• Have your old appliance removed free of charge on selected products.
• Arrange low-cost installation through our delivery partners.

Step 2: Choose Repayments That Work for You

We understand that everyone's circumstances are different, so you can choose a repayment plan that suits your budget. Use our calculator here to work out what your repayments might look like.

Choose How Often You Pay

You can make repayments:

• Weekly
• Fortnightly
• Every four weeks
• Monthly

Choose Your Loan Term

You decide how long you'd like to borrow for. The loan can be repaid over a shorter or longer period, depending on what works best for your finances.

Pay Less Interest by Repaying Sooner

Our monthly interest rate is 4.25%.

The shorter the repayment period you choose, the less interest you'll pay overall. If you're able to make extra payments, you can do so at any time without any fees or penalties.

The faster you repay your loan, the less you'll pay in total.

For more information about repayments and payment options, see our Payments Guide - Your Payment Plan and Repaying your Loan

Step 3: Manage Your Account Online

Your online account makes it easy to stay on top of your loan.

You can:

• View your current balance
• Check your payment history
• See upcoming payments
• Update your contact details
• Manage your payment method and card details
• Set up or review your payment plan
• Find your memorable word

Keeping track of your account online helps you stay in control of your repayments and manage your loan in a way that works for you.

Need Support?

If your circumstances change, we're here to help. You may be able to adjust your repayment arrangements, so please contact us as soon as possible if you need support.