How to set up new Repayments

Modified on Wed, 8 Apr at 3:41 PM

We usually collect payments from your bank card automatically. This is called a "continuous payment authority."

  • Check your card: Log in to your account to make sure the right bank card is linked.

  • Pick your schedule: You can choose to pay weekly, every two weeks, every four weeks, or monthly. If you're not sure, you can find more information about our frequencies here: Understanding Your Payment Schedule

  • Monthly payments: If you choose to pay monthly, you must pick a date between the 1st and the 28th. (We can't do the 29th, 30th, or 31st because not every month has those dates!)

  • Standing Orders: If you prefer, you can set up a standing order through your bank. Just make sure to use your Member Number as the reference so we know the money is from you.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article