We know that sometimes life gets tricky. If you can’t afford your full payment, please talk to us.

  • Lower Payments: We can accept smaller payments, but we might ask you to fill out a form. This helps us understand your situation so we can help you better.

  • Stopping Interest: In some cases, if you are sticking to a new plan, we might stop adding interest to your loan to help you get back on track.

  • A Friendly Warning: If you pay less than the amount you first agreed to, your account might fall into "arrears" (debt). This shows up on your credit file and might make it harder for you to borrow money elsewhere in the future.



Need More Help?
If you are worried about debt or struggling to pay several different bills, please visit our Dealing with Debt page on the website. There is lots of good advice there to help you feel back in control.